Frequently asked questions
How does the free trial work?
You get 14 days with everything included, add-ons too, and no card. You set up your business yourself in minutes, with guides at every step. At the end you choose your plan and the add-ons you want to keep.
Why do I need Zipfixy if I can build a website with artificial intelligence?
A website built with AI is usually a basic page assembled from generic templates: it looks like thousands of others. A Zipfixy website is a professional site, designed around your business, optimised to load fast and show up on Google, with animations and attention to detail that set you apart from everyone else. It also includes its own booking module, inside your website and under your name, which a generic site does not give you. A standout website plus your own booking system is what gives you far greater potential.
Do you charge commission on bookings?
No. Zipfixy has no per-booking commissions and no fees per customer.
I already use another booking app. Can I bring my customers?
Yes. Export your customer list from your current system and import it yourself from your panel (up to 1,000 customers at a time). You can keep the old system running alongside ours while you decide.
What is the difference between Zipfixy and a booking marketplace?
In a marketplace model, customers often book on the platform's own site or app and your business appears next to others. With Zipfixy, the booking system is inside your own website, under your own name, with no per-booking commissions. See the full comparison on the Why Zipfixy page.
Who owns my customer data?
Your customers' data belongs to your business. You can export it any time as a spreadsheet (CSV), and erase individual customers on request.
Can I try it before I decide?
Yes, that is what the free 14-day trial is for. You can also look at the "See it in action" page, which shows a fictitious salon in screenshots, or book a guided demo with us.
Which languages does it work in?
Your website, booking page and customer emails work in 12 languages, including English, Greek, Russian and Spanish. This site is available in the same 12 languages.
Is my customers' data safe, and is this GDPR compliant?
Your business's data is kept separate from every other business, and the database is hosted in the EU (Ireland). The system includes tools for the things GDPR asks you to do: export one customer's data, erase a customer on request, and delete inactive customers automatically if you choose. You are the controller of your customers' data and we process it on your behalf.
What if I decide not to continue after the trial?
Then you simply don't choose a plan, and nothing is charged. You can export your customers and bookings at any time.